Search ← Customer Feedback & Support Search… Search (thinking…) Reset All (6) Articles (6) Ideas (0) Do refurbished Apple products have user data on them? It says Free shipping on your website while on the merchant I need to pay shipping Do I have to pay any fee to use your service? If it's free, how do you make money? I'm looking for a purchase history to get a receipt from a previous order Do refurbished Apple products have their operating system re-installed? Are refurbished Apple products more likely to fail?