Search ← Customer Feedback & Support Search… Search (thinking…) Reset All (6) Articles (6) Ideas (0) Do refurbished Apple products have user data on them? What is a refurbished Apple product? How do I remove all my data and account? It says Free shipping on your website while on the merchant I need to pay shipping Do I have to pay any fee to use your service? If it's free, how do you make money? Do refurbished Apple products have their operating system re-installed?