Refurbished products ← Knowledge Base What is a refurbished Apple product? How are Apple products getting refurbished? What is the difference between a new vs. refurbished product? The old price is incorrect for some products? I'm looking for a specific product. What should I do? Do Educational discounts apply to Apple refurbished products? Can I have a different keyboard on a refurbished product? Do you sell wholesale refurbished products? Can pay in advance a refurbished product to make sure that I’ll get it at the right time ? Do iPhones come with accessories? Do you sell iPod? Why there's no iPhones sold in my country? Are products advertised on the website certified by Apple? Do the iPhones sold come with SIM cards? How does your refurbishment process differs from Apple certified refurbished? Will an Unlocked iPhone work oversea? I have a question regarding the product I'm buying Can you provide the IMEI of the product I'm buying Do I need to purchase phone that is connected to my current carrier? What are Refurbished Products? Will my refurbished Apple product work like new? Are refurbished Apple products fully tested? Are refurbished Apple products cleaned? Do refurbished Apple products have their operating system re-installed? Do refurbished Apple products come with a warranty? Will my refurbished Apple product look brand-new? Are refurbished Apple products cheaper than new Apple products? Are refurbished Apple products more likely to fail?