Knowledge Base

  1. Notifications - Alerts 

    1. How to set up a product alert?
    2. How to remove a notification?
    3. I didn’t get a notification for a product while I see that it’s available on the Refurb Store, what can I do?
  2. Purchase experience 

    1. How much time does it take to ship/deliver a product?
    2. I’m living outside of the country of the store. Do you ship to my country?
    3. I have a used device, how can I sell it?
  3. Refurbished products 

    1. The old price is incorrect for some products?
    2. I'm looking for a specific product. What should I do?
    3. Do Educational discounts apply to Apple refurbished products?
    4. Can I have a different keyboard on a refurbished product?
    5. Do you sell wholesale refurbished products?
  4. RefurbMe website 

    1. Haven't received my email confirmation, what can I do?
    2. Do I have to pay any fee to use your service? If it's free, how do you make money?
    3. Is there an iOS app for RefurbMe?
    4. How can I list Unlocked phones only?
    5. Where are you located, How can I trust your service?
  5. Warranty - Sales Customer Service 

    1. Can I purchase the AppleCare Protection Plan for my Apple Refurbished Products?
    2. I have an issue with my order. What should I do?
  6. All articles 

    1. Haven't received my email confirmation, what can I do?
    2. How to set up a product alert?
    3. Can I purchase the AppleCare Protection Plan for my Apple Refurbished Products?
    4. What are Refurbished Products?
    5. The old price is incorrect for some products?

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